The Buddha never talked about people “deserving” to suffer. He did say that certain actions in the past will tend to lead to certain results, but he was basically interested in convincing people that, Yes, they do have within their power not to suffer no matter what they’ve done in the past.

Question: Is it possible that a person might be convinced or grasp subconsciously that his or her pain is deserved from past bad kamma and that nothing can aid that person?

Thanissaro Bhikkhu: You have to convince the person that what we experience is not just the result of past kamma. What we’re doing right now in the present moment also plays a role in how we experience the present moment. Think for a moment about the Buddha. Before teaching people how to put an end to suffering, did he ask them, “Do you deserve to suffer?” He never asked that question. He said, in effect, “If you’re suffering, this is how you can put an end to it.” Also, he never talked about people “deserving” to suffer. He did say that certain actions in the past will tend to lead to certain results, but he was basically interested in convincing people that, Yes, they do have within their power not to suffer no matter what they’ve done in the past.

~ "Facing Aging, Illness, & Death: The Central Teaching of the Buddha"

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