Compassion is not simply a soft spot in your heart for people who are suffering. It also means also trying to find some way to help them to stop doing the things that are causing them to suffer to begin with.

"If you feel goodwill [mettā] for people, then when they’re suffering the ill effects of their bad karma you can’t help but have compassion for them. You want them not only to stop experiencing whatever pain or suffering they’re undergoing at the time, but also to stop doing whatever’s going to cause them to continue to suffer. This is an important part of compassion. It’s not simply a soft spot in your heart for people who are suffering. It also means also trying to find some way to help them to stop doing the things that are causing them to suffer to begin with."

~ Thanissaro Bhikkhu "The Sublime Attitudes" (Meditations2)

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